Challenge
MyCarKeys, based in Johannesburg, provides fast roadside assistance and smart key programming for a wide range of vehicle makes. They needed a scalable system to deliver mobile services—24/7—across the city while managing bookings, technician dispatch, and customer communication efficiently.
Solution
Launched developed a custom mobile platform integrated with automated dispatch, booking management, and client notifications:
- Smart scheduling & tracking for on-site technicians
- Instant booking-confirmation and real-time client updates
- Backend admin dashboard for service tracking, analytics, and invoicing
Results
- Mobile on-site services became fully digital, enabling real-time coordination
- Customer inquiries reduced by over 60% through automation of confirmations and updates mycarkeys.co.za
- Consistent branding and client experience improved customer trust and satisfaction